Wednesday, 8 May 2013

Elemis Pro-Collagen Cleansing Balm - a rant and a review. - RE-REVIEWED 16.07.13


Let me say this about this cleanser. It comes with a flannel. Yes. A flannel (washcloth for my confused US readers). Amen, praise the maker - praise whomever you choose - I cannot deal with anymore muslin cloths. One brand says muslin cloths are better at cleaning the skin and everyoneelseinthehistoryoftheworld follows. I'm looking at you Eve Lom. And don't come at me with Cleanse & Polish. Eve Lom did it first. (Not that it's her fault that everyone and their brother copied her - that's a compliment - of sorts.)
I digress.

Here's the other thing about this cleanser. I can't decide. If I like or hate the smell, like or hate the texture - like or hate the results. I've had this for a while - before it launched - I haven't blogged it because I just can't decide - so I'm sticking with facts and a round-up at the end. I hope you don't end up as confused as me.

16.07.13 - Two months on and I like this cleanser. I still wouldn't use it to remove my makeup - its definitely a second cleanse for me, but I do like the texture, the smell and the results. It's definitely softening.

What's in it?
Well it doesn't contain collagen - as I was asked recently. In fact, you'd be hard pushed to find the ingredients anywhere if you weren't standing in front of the box as neither Elemis, nor any of their online retailers PRINT THE INGREDIENTS. I've ranted about this before so I won't bore you with it again - but seriously - it's borderline arrogance to me that brands don't a: list the full ingredient list on their sites and b: insist that their other stockists do the same. 
How do you expect your customers to make an informed decision about purchasing a product if they do not know what is in it? And not just the ingredients you want to 'push' - all of them.
So here, in all their iPhone glory are the ingredients:


Now why couldn't Elemis have provided that? There's nothing to apologise for in that list - in fact Elemis make a big deal of saying what they don't contain - parabens, mineral oils etc - so why not say it loud and proud? 
On your website?

What's good about it?
Mineral oil free, paraben and SLS free - good almond oil base. Gives a good massage medium for second cleanse - or only cleanse if you aren't wearing a lot of eye makeup. The flannel! I like the smell.

What's bad about it?
It contains shea butter so I would consider avoiding if you are prone to breakouts/acne. Hardens slightly in colder temperatures so can drag slightly on the skin if not warmed in hands before - which you must do as this is aimed at 'mature' skin - the last skin type you want to be 'dragging'. 
If you keep your cleanser in your bathroom you should be ok though. Not great for eye makeup removal - leaves traces of mascara and a film on the skin. I have to pre-cleanse if I'm wearing makeup and give an extra wipe with the flannel to make sure it's all off before I tone.

Verdict:
The Pro-Collagen range is to Elemis what Lime, Basil and Mandarin is to Jo Malone or Touche Eclat is to YSL in that it is their 'pension fund' range.
Pro-Collagen Marine Cream was such a huge runaway success for Elemis that it was only a matter of time before they extended the line. Elemis fans will no doubt LOVE this and say that I am insane. And that's great - if it ain't broke, don't fix it on my account.
All that being said, I'm just not overwhelmed with enthusiasm. 
It's good, it's not great. 
To give more context, it's easily better than Eve Lom, but it wouldn't stop me buying another balm cleanser.
I happily use it, but I wouldn't buy it as a first preference given the choice.
I have 3 of them - and I won't be giving any of them away - I'll keep them and use them all (I KNOW).

I'm just confused. Sorry Elemis. 

I like it. I'm not obsessed with it - but I do like it.

Pro-Collagen Cleansing Balm is available on TimeToSpa.co.uk and is £39.50. 

16.07.13 - Still £39.50 and still no ingredients on the website.

Please do let me know if you have had great results with this - I love Elemis as a rule and want to play fair.



*PR sample




82 comments:

  1. I do love a good rant,

    And I'm with you on the flannels, you converted me

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  2. I love this cleansing balm. I hated the smell at first but it grew on me. I prefer the texture of this over EH, I found it softer and melted quicker. I do find it a bit stingy over the eyes compared to EH though and although I completely agree, the flannel is better than muslin, I found it a little scratchy compared to EH's clothes. Results wise though (even though I am prone to breakouts), Elemis wins for me. My skin has never felt so soft since using this and I find it's removed easier than other balm I've used. It's definitely my favourite. I wouldn't even bother trying Eve Lom's over-priced jar of scented Vaseline LOL

    ReplyDelete
    Replies
    1. Good! I'm glad it works for you. It IS a bit stingy in the eyes.

      Delete
    2. I didn't get stingy's, my eyes must be steel!

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    3. My eyes are fine with it too! I'm hooked on this skin feels super clean and so soft I'm over the moon tbh :)

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    4. It didn't hurt my eyes either! I'm hooked on this it's wonderful, skin feels duper soft and clean I'm over the moon to find something that feels like it was made just for me :)

      Delete
  3. Forgot to add I completely agree about the ingredients being listed too. Not just Elemis but any brand that doesn't do it. That's why I always try & include a photo of the ingredients too in my posts (no way I'm sitting typing them up).

    ReplyDelete
    Replies
    1. Me too. Annoying - THEY should type them up!

      Delete
  4. I have just found your website (via pixiwoo) and its a godsend of facts in a beauty world filled with hype! I have just started double cleansing and can already see a difference. With your recent posts on cleansing I was wondering what u thought of clarins pure melt gel?

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  5. I used this for the first time last night and fell for it. I have never used a cleanser which has left my skin so soft and smooth. Not even Emma Hardie. Obviously I need to use it for a little while longer to be sure. Why do you not like to warm it in your hands first?

    ReplyDelete
    Replies
    1. Because in essence you are cleaning your hands - not your face.

      Delete
  6. Totally agree with you about publicising the ingredients - how else are consumers expected to make an informed decision... unless it's because it doesn't contain collagen, which is rather odd....

    I've used it and I liked it as a cleanser, but OMG! it stung the eyes so badly! I'd never use it to remove eye makeup again, far too painful...which for me is a little annoying - all the other balms I use (including the divine Emma Hardie one) are fine to do the whole face. Which, for a lazy girl like me, is infinitely more preferable.

    Ambarina ~ Beauty Passionista Beauty & Style Blog
    xXx

    ReplyDelete
    Replies
    1. It stung me too - that's why I use the Una Brennan oil!

      Delete
  7. Hi Caroline,
    I hope you can help I'm at my wits end with my face :/ I've constantly suffered with chin and jaw acne and still get it now I'm 28 had acne 12 yrs boohoo :( my current routine is eh,Claris exfoliating toner,serozinc,hydralouron,effaclar duo I also use caudalie be,darphin pb and lg....I eat nothing white but could prob drink more water....where am I going so dreadfully wrong xx

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  8. Flannels are so much nicer - my face almost bled once due to a muslin cloth!

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  9. This won't stop me from sticking with the EH balm either, I suppose I should try the Clinique balm at some point.. probably.. maybe.

    ReplyDelete
  10. Hi caroline,

    I love reading your blog, I was hoping you might be able to recomend me something for the unsightly open pores I have on my nose. I have normal/ combo skin and now we are into the summer my pores are playing havoc! I find when I powder over the top it accentuates them and looks awful. Please help

    xxx

    ReplyDelete
  11. I''m a newbie here as I've just discovered this blog and have read it from the first to last post. It's better than television, movies and Lindt Dark Chocolate and Coconut rolled into one. I've just spent the equivalent of a monthly rent payment (in Dublin, not London. Although... it's only Wednesday...) on your skincare recs and everything. Is Amazing. Especially the Emma Hardie and Darphin Intral. Was looking forward to this but the shea butter makes me wary. Also- just ordered the Omorovicza mask from their site- and it arrived completely cracked and leaing abit onto the shive. Which nearly made me cry- (it's hormonal.) Anybody had any experience with ordering/ returning anything from these guys? Everything I've used from them hs been great (give or take the spendy mist)but I haven't heard anything back from them and €68 euro on an unusable mask makes me hyperventilate in my sleep. Anyway. Your blog is amazing.

    ReplyDelete
    Replies
    1. You MUST email them and let them know!! They're lovely.

      And thank you so much.

      Cx

      Delete
    2. Eeek, a reply from the Oracle! Life=made. Seriously though, thanks a mill for being a genuinely amazing resource. There's really nothing else like you around and London Makeup Girl is brilliant as well.
      I've emailed them so fingers crossed!

      P.s Apologies for appalling spelling/grammar/syntax above. I was excited and am chronically sleep deprived. Hence my skincare obsession. Honestly, if they could bottle sleep, the skincare industry's revenue would disappear overnight.

      Delete
    3. wow 68 euro I think thats about 90 cnd dollars... the Omorovicza mask for us to buy is $120. I was going to order it but YIKES! hefty price !!

      Delete
  12. Jo (Liberty consult lady).8 May 2013 15:13

    I ordered the travel size version yesterday, so I'm disappointed to discover it contains shea butter. Hopefully it won't aggravate my combo skin, but I won't be taking it on holiday with me as originally planned, just in case.

    ReplyDelete
    Replies
    1. See the comments below - its all good!

      Delete
  13. I have acne prone skin, but I do love it. I prefer it to the Emma Hardie because it's easier to 'scoop' out due to the texture and simply because of the jar.
    I don't like the smell at all (I actually quite dislike it) but the same goes for the Emma Hardie, so I'm just very picky when it comes to smells I guess.

    Did like the rant ;-)

    ReplyDelete
    Replies
    1. Oh good I'm glad. And the Emma Hardie packaging has always been a shocker!

      Delete
  14. It may not have mineral oil, but it's full of PEGs as the main ingredients, all petroleum-based compounds.
    Bearing in mind they are trying to position themselves as 'plant based' and 'natural', that's probably why they don't list any ingredients.
    And which of these ingredients is 'Pro' collagen?
    Full of BS if you ask me!

    Sarah

    (P.s. can't seem to sign name on iPad)

    ReplyDelete
    Replies
    1. Hi Sarah,

      Have to stick up for them n that score. Peg-8 is beeswax derived - and Peg 6 Caprylic acid is coconut derived. Some pegs are indeed nasty - these ones aren't. Peg-6 for example is in most of Lush cosmetics (not that I'm a fan of Lush - just using them as an example!) and that product is classed by them as a 'safe synthetic'.
      Agree that pro-collagen is a push though. :)

      Delete
  15. one question..isn't lavender oil bad for your skin? i've heard that from a few beauty gurus. i was just wondering?

    ReplyDelete
    Replies
    1. Depends on your face - but no as a general its not bad for you.

      Delete
  16. I felt exactly the same about this product. I love cleansing balms & was really excited about this one but the huge let down for me was not being able to use it over the eyes, I do not want to faf around trying not to get any product in my eye. The texture was fab but it's going to take something really special to beat the smell of EH. So far this EH the best I have tried. I will not repurchase the Elemis as I did not love it, it was just ok. Thank you for your brill reviews I love looking at them & learning but I so wish more of the questions could be answered. Only because you are fab at what you do!:)

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  17. Thank u so much for replying. I was just wondering....what are your thoughts on products (like the balm above) where u have to scoop the product out with your hands rather than tube or pump...a lot of companies promote tubes because they say its more hygienic...I just find it confusing....

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  18. I don't know if you've spoken about this before, but what's your reasoning for disliking muslin cloths? Are they okay every now and again? (I find them more exfoliating)

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  19. So glad you posted this as im near the end of my Emma Hardie and were thinking about purchasing this but after your reviews think i'll stick with what i've got :o)

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  20. I really prefer Suti's Cleanse Balm or Antonia Burrell's Cleansing Oil. They have less ingredients and better turn out for my acne prone combination skin. I haven't tried this one yet, but now I'm less inclined after reading your review haha ♥

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  21. Great post as always - what do you think of the pro collagen marine cream?

    ReplyDelete
  22. Now I love a muslin - infact as beautydiarist I did a compare and contrast post on muslins v flannels v microfibre v washicloths and some weird thing called a wondercloth which was a bit like something one cleaned the bathroom with, and for my somewhat thin celtic reddened and even more aged skin I find muslins are just a bit gentler than a flannel but as with everything it is horses for courses. I always find Elemis a bit too fragrant a brand for me.

    ReplyDelete
    Replies
    1. Sorry to hijack Caroline but ...Jan where have you gone? Your blog has vanished! :-( come back! I miss it! Xx

      Delete
    2. Hijacking as well... Ashley, click on her bloggerprofile to see her new blog.
      @Jan: Great to see you're back with another blog :-) Why, why, why do you keep deleting your old blogs? Keep them online for us to re-read please.

      Delete
  23. Three posts in one day! You really are spoiling us (: As someone with breakout prone skin, need I be worried about using either coconut-derived oils such as PEG-6 or cetostearyl alcohol(is this much different to cetyl alcohol?)

    Much appreciated, thanks again.

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  24. Really really loving reading your blog at the moment Caroline,you're really making me look into my skincare more thoroughly, its great to hear from someone who actually knows there stuff! This sounds nice but I know what you mean, I'm going to struggle to ever use anything aside from my Emma Hardie Cleansing Balm I just ADORE it :) xx

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  25. Hi caroline I have tried everything to help my skin. I am 29 prone to spots and have a sensitive skin. It reacts to a lot of skincare and foundations by breaking out. Can you recommend a skincare routine that would work for my skin? My current products are:
    Estée Lauder perfectly clean facial wash
    Elemis soothing apricot toner
    Estée Lauder verite sensitive face cream
    Estée Lauder advanced night repair eye cream
    Elemis enzyme papaya treatment
    Laura mercier silk creme foundation
    Many thanks,
    Heather

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  26. That's ridiculous they don't post their ingredient list... but I've seen other brands do it. It's lame. Very lame.

    makeupandskincarespot.blogspot.com

    ReplyDelete
  27. I think of getting the REN Cleansing Balm because thats like the only cleaning balm i can get my hands on at the moment. what do you think about it?

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  28. Hello skin genius! Your blog is my bible. What balm cleanser/oil is best for acne prone skin? Since Elemis and Clarins comfort cream contain Shea butter (even though prob wouldn't cause a problem if removed properly) is best? Emma hardie? Thanks in advance!

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  29. Loving the reviews. Nothing will beat EH cleanser for me. Do you rate her foaming cleanser, I sometimes mix it in with the balm but am not sure about it. Talking about exfoliating and sun protection - if I am exfoliating my skin using glycolics i.e a cleanser containg glycolic and maybe a moisturiser like the new alpha h night time one and LG once or twice a week would I still use something like p50 or Pixi glow tonic or would this not be necessary? I wear spf most day. Thanks if you can answer.Changing my routine a little to give it more oomph.

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  30. i love everything with shea butter x

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  31. Hi Caroline, I'm 19 and unfortunately suffer from cystic acne, although it only comes up on my right jawline! I have no idea what i'm doing when it comes to skincare to be honest, i was prescribed benzyl peroxide and antibiotics by my doctor but it just dried my skin out horribly. I moisturized on top of it but it made the rest of my skin come out in a horrible blotchy rash so i don't know what to do/what to use to calm my skin and yeah :( i just need some suggestions! I don't mind spending alot on skincare if the stuff works!
    Thanks, Alice xx

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  32. Hi Caroline, I bought the Elemis Cleansing Balm at Heathrow Terminal 5 from a very helpful sales assistant who was straight on it when I asked her about the ingredients! I think that I prefer the smell of this one to the Emma Hardie and the Alpha-H, but like you say some days I do and others I don't but I prefer it more days than I did the EH. I've been using it for about a month and a half, haven't seen any adverse reaction, I'm currently pregnant so skin isn't fab, but it's bearable, and I think I like this. I think. Like you, I'm not sure for definite.......! P.S. I think at Heathrow it was around £33 and I may pick up another next week.

    All the best,

    Fiona

    ReplyDelete
  33. "Sod off with a muslin cloth" - AMEN, sista ;)! Seems like a great product, I'll definitely check it out.
    I'm really happy I discovered your blog trough Pixiwoo. Now it's my everyday beauty bible :).

    xx
    http://gita-oddsandends.blogspot.com/

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  34. Hmmmm....interesting. I think I wanna try this out and see how it really works. Hope that my skin will like it. Kinda curious about this product....

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  35. Now this is a real review!

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  36. One of the main impetuses for starting Cult Beauty was the cloak & dagger approach to information disclosure in the beauty industry. I initially always assumed it was because there was something to hide, then that the companies were expecting their consumers to not worry their 'pretty little heads' and let the science-y guys handle it!! I really don't think this is actually the case and still don't understand why things can be so opaque.

    Since we launched Cult Beauty in 2008 every single product on the site has included the full ingredients list on their product details page. The brands are sometimes really weird about supplying this info and there have been a few times when I've actually had to sit down and copy the bloody list from the back of the packages myself...very tedious, but very important.

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  37. Wow a very good post, thanks! In general I like to see the list of ingredients as short as possible.. :)

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  38. I love Elemis products but in two minds about trying this, may stick with what I have for now and thanks for this review

    Carrieanne x

    http://imjustalittlepixie.blogspot.co.uk/

    ReplyDelete
  39. Hello Caroline, I love your blog and great review!!!
    I wanted your thoughts on Michael Todd true organics skin care line, what do you think?
    As I am thinking of buying the Sun Damaged/hyper pigmented regimen versus the Aveda Botanical Kinetics line

    ReplyDelete
  40. That's the first skin-care product that I've seen without even one ingredient on the toxic materials list.

    Ambarina found it too painful in her eyes. I recommend coconut oil as a cleanser. It's far cheaper and won't damage your eyes.

    Of course...it's greasy, but have you ever heard of paper tissues to wipe of the grease?

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  41. Hi Caroline, I've recently discovered your blog after I stumbled across a write up of your workshop at Liberty, then you popped up on WIMH and also Vivianna Does Makeup recommended the a video you're in with Pixiwoo - needless to say I HAD to check out your blog after all of that. I wish I could soak up all your beauty knowledge!

    You mentioned that shea butter is bad for ache, my skin is combination (I'm 22) and I still get spots. I'm currently using nspa's hot cloth polish which contains cocoa butter - is this also related to acne?

    Thanks you :-)

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  42. I found the ingridients on the 'peel me' lable on the bottom of my pot. I love it, got a set as a GWP and loved it so much I got the TSV yesterday on QVC.
    I am an Elemis die hard fan though, nothing has been as good for my skin

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  43. > How do you expect your customers to make an informed decision about purchasing a product if they do not know what is in it?

    One suspects the answer's in the question. Skincare companies don't sell their products based on information and facts, they sell them based on carefully phrased implications, circuitous misinformation and hope. Transparency isn't a marketing benefit when the market is saturated with snake oil.

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  44. I love a good rant too. And this ingredient thing really ticks me off. I'll have to see your older post on the matter as well. Now about these cloths, I didn't hear about flannel yet! Do you know of the one One Love Organics sells?

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  45. I'm guessing a few other people have already asked but....the thing is I've jumped on the Michael Todd bandwagon and I was hoping to hear your thoughts. I felt like it did my oily skin some good the first month, but a couple months later I'm just less than excited about it.

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  46. Great review. I agree with your comments about publishing the ingredients so people can find them a bit easier. More and more customers are educated about the benefits and dangers of certain ingredients. This should be a selling point for products, not a liability, right?

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  47. Hi Caroline,
    Hope you're well. I watched your video with Nic and Sam of Pixiwoo yesterday and after that came to your blog to catch up on all your posts for the last few..ok the last year or so. Call me the prodigal beauty blogger. My skin has been doing some really wonky things lately. The most recent was a rash that developed on my face that then proceeded to dry up. I attributed to stress but now I'm thinking it's likely a combination of products that i've been using. I've been going through your blog and find it a wealth of information so I'm now going to go on the hunt for products based on what you've outlined here. I just wanted to say I love your blog and to thank you for this info!

    Michelle
    xo

    ReplyDelete
  48. Really helpful review, thank you! I'm still on the hunt for the perfect cleanser, I have really combination skin (dry forehead, oily nose and chin and normal cheeks), what would you recommend?

    LouiseLovesLipstick.blogspot.co.uk

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  49. This comment has been removed by the author.

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  50. Hi Caroline! Your blog is amazing. I'm from South Africa and we don't have as many options here in terms of brands. With cleansing balms, would you recommend Clarins, Clinique or Elemis for skin that prone to breakouts? Thank you for such lovely and informative blog!

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  51. Love your blog!
    Couldn't agree more with you about the muslin cloth. I use Liz Earle cleanser but hate those damn things!

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  52. I just got Josie Maran's cleansing treatment since I live in the US and it's difficult to get some of the brands you recommend in the US. It's lovely. I would recommend it and it comes with a cloth!

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  53. Well, thank goodness for that! I've been using a flannel with my Eve Lom and was feeling slightly guilty. You have now assured me that this is ok! :-)

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  55. ��^ thank you Caroline

    ReplyDelete
  56. I agree totally about printing ingredient lists on websites. It infuriates me that so few companies think it's important to let potential customers know what actually goes into their products. Based on your photo of the ingredients list above, I'd be allergic to this product... No way of telling that from their website, though! Great post as always, Caroline :)

    ReplyDelete
  57. Hello,

    I was just wondering what you think to the eve lom balm cleanser? I am torn between that and the emma Hardie one. I have quite acne prone skin at the moment. Heard something about a oil in the eve lom that's not good?

    Thanks :)

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    Replies
    1. NO. NO. NO. Eve Lom is mineral oil. NO.

      Delete
  58. Did you get to road test the elemis pro collagen eye product? If so, what did you think?

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  59. Hi Caroline,

    Im 23 and i hv combintion skin more on the dry side and a little sensetive. i breakout at times. i use the shu uemera cleansing oil but just read it has mineral oil in it ? And i use the keihls ultra facial cleanser for my @nd cleanse and even in the morning .

    which balm would you suggest the clinique or the ren ?
    can i use the clarins exfoliating toner every night ?
    is the keihls cleanser fine?

    thanks :-)

    ReplyDelete

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