Caroline literally grew up around the beauty industry, with her mother and grandmother working in the industry from the 1960s onwards.
From her first day on the counter in Harvey Nichols, Knightsbridge, Caroline fell in love with skincare in particular and went on to qualify in beauty therapy, leaving the shopfloor for more senior roles in 2001. After gaining a wealth of experience across all departments in the previous 10 years, Caroline moved to consulting for brands and retailers in 2008, working with and advising some of the top names in the industry.