1. Delivery costs. The costs of delivery will be as displayed to you on our website.
2. When we will provide the products. We will contact you to provide you with an estimated delivery date within 7-14 days after the day on which we accept your order. The estimated delivery date is an estimate only and we will not be in breach of the contract if the products are delivered later than estimated.
3. We are not responsible for delays outside our control. If our supply of the products is delayed by an event outside our control then we will contact you as soon as possible to let you know and we will take steps to minimise the effect of the delay. Provided we do this we will not be liable for delays caused by the event, but if there is a risk of substantial delay you may contact us to end the contract and receive a refund for any products you have paid for but not received.
4. If you are not at home when the product is delivered. If no one is available at your address to take delivery and the products cannot be posted through your letterbox, you will receive a notification informing you of how to rearrange delivery or collect the products from a local depot.
5. When you become responsible for the goods. A product which is goods will be your responsibility from the time we deliver the product to the address you gave us or you or a carrier organised by you collect it from us.
6. When you own goods. You own a product which is goods once we have received payment in full.
7. Reasons we may suspend the supply of products to you. We may have to suspend the supply of a product to:
1. deal with technical problems or make minor technical changes;
2. update the product to reflect changes in relevant laws and regulatory requirements;
3. make changes to the product as requested by you or notified by us to you (see clause 6.2).